RN, MHA, CPHQ | Quality Management/Healthcare Leader with Aetna
Accomplished and results-driven change leader with significant experience and success in organizational regulatory compliance, risk, quality, and safety assurance. Proven expertise in director-level training on all aspects of Joint Commission and CMS compliance and tracer methodology development. An approachable leader who builds, manages, coaches, and empowers top-performing teams; effectively facilitates employee orientation, education on core measures, quality, safety, risk, and Joint Commission survey readiness.
Excellent interpersonal skills; forges effective relationships and rapport with diverse groups of colleagues, patients, and key executive stakeholders. Thrives in fast-paced environments with shifting priorities. Recognized for sound judgment, key decision-making, and prompt problem solving. Resourceful, influential, affable, and proactive.
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